Terms and Conditions

Terms and Conditions

By purchasing a Cuddlefish 3in1 Power-cot you are agreeing to the following terms and conditions:

Privacy

Your privacy is important to PRAMAR, so if you wish you may either Fax or Email the contact details we have requested.

The collection and storage of personal details are for the sole purpose of distribution, commissioning and warranty claims. 

Delivery and Commissioning

  • The 3in1 Power-cot will be delivered to your required address using our preferred freight company. This will require someone to be at the delivery location to sign for the consignment.
  • When your CuddleFish 3in1 Power cot is delivered, please re visit our web site and click on the instructional assembly video. We recommend that you watch all of our videos before making your decision to purchase your CuddleFish 3in1 power cot. (It is recommended that two people assemble the CuddleFish 3in1 power cot)
  • As the 3in1 Power-cot weighs 70kg, and is larger than most doorways, it will need to be assembled in the room where it is required to stay in, as it will be a semi-permanent fixture in that room.

Purchase

  1. To purchase a CuddleFish™ 3in1 power cot, please fill in your details from ourContact Us page.
  2. We will then send you a written quote requesting a deposit which will confirm your order
  3. A receipt of payment will then be supplied to you once this deposit is received.
  4. Once your deposit is cleared an invoice will be generated for the entire purchase showing your deposit and the remaining balance.
  5. When your CuddleFish 3in1 power cot is ready for shipping, we will notify you to organise final balance payment.
  6. Once final payment is received, you will be advised of shipping details and your consignment information.
  7. Cancelations are accepted, however refunds will be subject to our cancelation policy.

Warranty

  • All customers are covered by Australian Consumer Laws which can be viewed at www.consumerlaw.gov.au.
  • Pramar Pty Ltd, the distributer of Cuddlefish™ 3in1 Power cot offers the following voluntary warranties;
  • 2 year warranty against material defects starting from the day of assembly
  • 1 year warranty for the lithium ion battery  
  • 2 year warranty on the electronic controls and actuators
  • Pramar Pty Ltd do not warrant against;
  • General wear and tear
  • Misuse or abuse
  • Alterations, modifications or unauthorised maintenance
  • Unauthorised statements by Pramar representatives that contradict or vary from any written statement or sales literature

Please Note:

  • There may be up to a 4 week lead time required for production and supply.
  • The 3in1 power-cot will only be delivered once final payment has been received.
  • All consignment details will be provided to monitor the freight progress to you.
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For more information, or to order your versatile and cost-efficient 3in1 Power-cot, contact our team
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